GIGAGROUP
ptenes

security

scam
prevention_

How to use the GIGAGROUP portal safely and avoid impersonation.

  1. 01

    We never ask for a password, seed, API key, 2FA code or transfer receipt by WhatsApp, SMS or an "urgent" email.

  2. 02

    Legitimate support uses the site or portal and asks only for the order id (and time) — not a KYC file or a bank-balance screenshot.

  3. 03

    Phishing: check the domain gigagroup.com.br. Distrust shortened links, third-party QR codes or "update your account now".

  4. 04

    If something leaked or feels wrong: stop operating and use Contact. The internal team revokes the key or locks the session — do not "fix it on WhatsApp".

  5. 05

    The portal shows order status and the receipt. It is not a Giga custody wallet. We never ask for a deposit into a "manager's" personal account.

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